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Microsoft · Copilot & AI Agents
More support in daily work.
With Copilot and AI agents in Business Central.
Copilot and AI agents are not goals in themselves. We help you identify where time is lost, what support would make a real difference in daily work, and how results can remain subject to expert review.
Copilot in daily work
Provide support where time is lost today.
Analyze data with purpose
Group, filter, and analyze lists using natural-language instructions. We check availability and any preview status in your environment.
Use drafts as a starting point
Prepare item descriptions from existing attributes, then review and refine the results for business accuracy.
AI agents
Support multi-step tasks. With clear boundaries.
Copilot supports individual work steps. Agents can handle clearly defined tasks across multiple steps. A precise brief, appropriate permissions, defined review points, and traceable results remain essential.
Sales Order Agent
Support quote and order creation from customer email requests, with the relevant review and approval steps.
Payables Agent
Assist with incoming vendor invoices, prepare information, and reduce manual data entry.
Features, languages, regions, and billing vary by agent. We assess the available capabilities and requirements for your organization.
Microsoft: AI capabilities
Extend & build
Custom agents only where standard capabilities are not enough.
Agent Designer in Business Central
The integrated Agent Designer lets you experiment with custom agents using instructions, roles, and permissions. It belongs to the AI development toolkit and is currently documented as a preview for sandbox environments.
Microsoft: Agent Designer (preview)Microsoft Copilot Studio
Microsoft Copilot Studio is a separate platform for building agents. It can support solutions connected to Business Central and other knowledge sources or services. Integration and access are configured deliberately.
Microsoft: Copilot Studio
From idea to informed decision
Validate the value first. Then choose the technology.
Understand the task and goal
Together, we clarify where time, quality, or reliability is being lost today and how an improvement will be measured.
Define responsibility and boundaries
Data access, human oversight, approvals, and the handling of incorrect results are part of the design from the start.
Test the impact in daily work
We review availability, licensing, and possible consumption charges, test representative cases, and assess the actual value.
Content checked September 8, 2026. Before deployment, we review availability and preview features for your Business Central environment.
Consulting Team
Which task should become easier for your team?
We begin with the workflow and the desired outcome. Only then do we determine together whether integrated Copilot, a clearly scoped agent, or a different approach makes sense.